Shipping & Policies

Shipping -

Current TAT for processing orders is currently 15 BUSINESS DAYS (not including holidays) or less before your order is fulfilled. You will receive a shipping notification the day your item ships. TAT is subject to change based on increases in sales during event periods. 

Requests to cancel orders must be made within 24 hours of placing an order. 

I am not responsible for lost, misdirected, or missing packages OR porch pirates. Please read that again. You have the choice to purchase insurance or not. If your package has not arrived, or was misdelivered, then it is your responsibility to contact your postal carrier immediately and request they place a tracker on your package. You must add an email to your order to receive your shipping notice from Shopify.

Double check your shipping address. If your package is lost or damaged you can make a claim with your insurance coverage, excluding First Class unless insurance was added. With shipping issues that have arisen from covid delays, I highly recommend protecting your packages  

International buyers are responsible for any customs and import taxes/fees that may apply. I'm not responsible for delays due to customs. I am not responsible for any any tariffs, or any other fees from your government. I cannot mark items as gifts. Be sure you are familiar with how to track down packages with the shipping company you choose at check-out as I am not able to help you find a package once it leaves my hands and has processed through US customs. 

Feedback -

Fragrances are custom blended and I do my best to describe them accurately but scents are highly subjective to each person. Fragrances can differ drastically according to temperature and your own body chemistry. 

Scents are very subjective to personal preference and genetics. If you receive a fragrance you do not like, I ask that you please not leave a negative feedback on the fragrance itself, but please base your feedback on the shopping experience you had with me as a seller and the quality of the items received. Feel free to say you did not care for the particular fragrance, totally understandable, but please judge me based on the quality and experience you had with my products, 

Returns Policy -

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
  • personal use items (perfume, body & hair products) 

Contact me within 7 days of delivery for damaged items (broken, leaked, defective bottles/containers). 

Conditions of return - 

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

My products are Vegan, Cruelty Free, and Preservative Free

My products do not contain preservatives, unless expressly stated, which means you should not expose them to water to prevent spoilage or contamination. 

All of my products are Cruelty-Free, Vegan, and have been tested on sensitive skin. No animal products are ever used in my products and contain no harmful chemicals – for you or the environment. 

Fragrances are mixed from essential oils, fragrance oils, and botanical absolutes. Mixtures may contain botanical extracts - shake well before use.

Additional Policies

As with all products, discontinue use if irritation occurs. By purchasing my products, you understand the possibility that some people may have allergic reactions to such products, and I am not liable should such reactions occur.